Patient Experience 2024

Patient Experience is the sum of all interactions that patients have with the Mount Sinai Health System.

At Mount Sinai, we are committed to delivering safe, high quality, equitable, and compassionate care in every encounter with every patient who walks through our doors. When we work together as a team, with our staff, patients, and family voices at the center, we can sustain an exceptional experience for both staff and patients.

Here are some helpful resources:

20 min read

Mount Sinai Office of Patient Experience

Patient Relations

Diversity, Equity, and Inclusion

Health Equity Data Assessment (HEDA) Portal